FAQ & Contact

Are there special hotel rates for attendees?

A limited number of reduced-rate hotel rooms are available to make your trip to Toronto more affordable. Rooms at the group rate are available on a first come, first-served basis.

Hilton Garden Inn Toronto Downtown - $309/night
Booking Website: hiltongardeninn.hilton.com

Can I help in any way? Do you need more speakers?

Thanks for your interest! Get in touch with your regular Shopify contact or visit the Contact page to let us know what you would like to speak about, or what content you would like to see.

What type of skill sets should be attending the conference?

Unite provides value to many skill sets including web designer, developer, marketer, business development, sales, agency leads and more.

I will need a visa in order to travel to Canada for the conference. Can Shopify help with this?

Shopify can help by providing a letter of invitation to Unite that you can use for your visa application. Contact your regular Shopify contact for details.

Why are Unite Livestream Events only available in select cities?

These select cities were chosen based on the concentration of Partner interest in Shopify Unite in the region, and their timezone aligning with the livestream viewing the morning of May 8, Eastern Standard Time.

If you are a Shopify Partner and are interested in opening your office space for a Unite Livestream Event, please email unite@shopify.com.

Why would I want to attend one of these events and not just watch the livestream from home?

Shopify Unite is a full conference experience, and we want to extend that experience to others who can’t join us in person in Toronto. Attending the Unite Livestream events in select cities means you’ll be able to network with other local Shopify Partners and Experts, have time for questions and additional content after the livestream, and of course, get some swag.

I purchased tickets for my colleagues, but my name is on both tickets. How do I update them?

If you purchase a ticket for a colleague you will have the option to complete ticket information at checkout or send the ticket to your colleague by email. Your colleague will then receive an email to complete their ticket information. All required ticket holder information must be submitted prior to arriving onsite for ticket to be issued.

When should I arrive for the conference?

Full conference programming will occur on May 8 & 9, but we encourage you to take advantage of additional programming on May 7.

What meals will Shopify provide at the conference?

Lunch will be served in addition to snacks and refreshments throughout the day.

How do I get to the venue?

Shuttles to and from Evergreen Brick Works will be provided from various pickup locations in Toronto. Shuttle schedule and pickup locations will be announced in the weeks leading up to Unite.

There is no parking at Brick Works so we encourage use of the shuttles and carpool through rideshare services.

Contact us

Still can’t find what you’re looking for and already have a ticket?